Integrated Marketing Communications

Paper Code: 
MAM 325
Credits: 
4
Contact Hours: 
60.00
Objective: 

To give students in depth knowledge of various elements integrated marketing communications

12.00
Unit I: 
Introduction to Integrated Marketing Communications

Concept of Integrated Marketing Communications (IMC), Importance/Aims/Principles/features of Communication, IMC Process , Elements of IMC (Advertising, Sales Promotion, Publicity, Personal Selling, Direct marketing, Events and Sponsorships)

12.00
Unit II: 
Consumer Sales Promotion

Concept of Sales promotion, Classification of sales Promotion, Objectives/ Principles of Sales PromotionSales – Promotion Tools, Consumer Sales Promotion Strategies.
Communication with Distribution Channels: Trade Promotions – Objectives, Trade Promotion Types

12.00
Unit III: 
Personal Selling and Direct Marketing

Introduction and Objectives of Personal Selling, Personal Selling Strategies, CRM and Personal Selling, The Personal Selling Process, Integrating Personal Selling with Advertising, Public Relations and Sales Promotion, Strengths and Limitations of Personal Selling
Direct Marketing – Personalized and Interactive Communication: Objectives and Strengths of Direct Marketing, Components and strategies Direct Mail, Tele Marketing

12.00
Unit IV: 
Public Relations

Definition, need and objectives of Public Relations, Comparison between Advertising and Public Relations, Basic elements of Public Relations, Objectives of Public Relations
Public Relations activities: Marketing Public Relations, Social Marketing, Cause Related Marketing, Green Marketing and Pro – Environmental Activities, Crisis Management

12.00
Unit V: 
Digital Marketing

meaning, Digital marketing Channels, Content Management, Web analytics, Social Media Optimization, (facebook, Word Press blog creation, Twitter marketing, LinkedIn Marketing, Current Trends in digital advertising

Essential Readings: 

• Integrated Marketing Communications – Kenneth Blown & Donald Bach
PHI,2002.
• Belch George E, Belch Michael A, Advertising Promotion, Tata McGraw Hill Publishing Ltd, New Delhi 2003
• Integrated marketing communications –Tom Duncon-McGraw Hill Higher Education, 2010.
• Chunawala S.A., Sethia K.C., Foundations of Advertising Theory and Practice, Himalaya Publishing House, Mumbai K. C, Book. Edition, 4th. Publication, 2006

Academic Year: